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Software > Lovense Remote
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Which products work with this app?
All of our toys work with the Lovense Remote app.
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Which devices work with this app?
Lovense Remote is compatible with:
• iPhone 4s/5/5C/5S/6/6+/6s/6s+/SE and later
• iPod Touch 5th Generation and later
• iPad 3/4/Air and later
• iPad Mini 1/2 and later
• Android 4.3 and later with Bluetooth 4.0 enabled
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Can I connect with mobile device while my partner uses a computer to connect?
Lovense Remote is only available on iOS and Android devices. You and your partner both need iOS or Android smartphones or tablets to connect and interact.
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I’m being asked for my pairing code to connect via bluetooth. What is the pairing code?
You don’t need to pair the toy in your system’s bluetooth. You can just use the app to search and pair it.
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Can I change the email attached with my account if I misspelled it or if I want to change it?
Due to security purposes, we don’t have the ability to change the email address associated with your account in our backend system. If you want to change the email associated with the account, you will have to create a new account.
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How do I delete a contact?
For iOS- swipe your finger to the left once you click on the contact and you will see an option "Delete";
For Android- click and hold on the contact and you will see an option "Remove the person from the friend list".
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