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Software > Lovense Remote
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Can I block someone on Lovense Remote?
For new friend request- click "Decline" after receiving the request. You will receive a question "Do you also want to block this person?", click "Yes".
For existing contact- go to the "Settings" tab in the chat windows and enable "Block this contact" option. -
Which products work with this app?
All of our toys work with the Lovense Remote app.
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Can I unblock someone on Lovense Remote?
Yes! Go to the "Settings" section in your app and choose "Blocked Contacts". You will be able to unblock friends and rejected friend requests.
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Which devices work with this app?
Lovense Remote is compatible with:
• iPhone/iPad Air/iPad Mini/iPod Touch iOS 9.0 and later
• Android 4.3 and later with Bluetooth 4.0 enabled
• Mac (with Bluetooth 4.0 enabled)
• PC (need a Lovense USB Bluetooth Adapter to connect). You can also use the old version of the dongle to connect Max/Nora.
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Can I connect with mobile device while my partner uses a computer to connect?
Lovense Remote is now available on iOS, Android, PC/Mac. You and your partner can use any of those devices to connect your toys.
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I’m being asked for my pairing code to connect via Bluetooth. What is the pairing code?
You don’t need to pair the toy in your system’s Bluetooth. You can just use the app to search and pair it.
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Can I change the email attached with my account if I misspelled it or if I want to change it?
Due to security purposes, we don’t have the ability to change the email address associated with your account in our backend system. If you want to change the email associated with the account, you will have to create a new account.
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How do I delete a contact?
For iOS- swipe your finger to the left once you click on the contact and you will see an option "Delete";
For Android- click and hold on the contact and you will see an option "Remove the person from the friend list". -
Can I link my Spotify account with Lovense Remote app?
Only Premium members can sync their Spotify music to our app.
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How to sync music with Lovense Remote app?
You can read how to sync music with your app here: https://www.lovense.com/guide/remote#sync-music
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How do I download Lovense Remote?
Lovense Remote is available for iOS, Android, Mac, and Windows. Please tap here to download the version you need from the Lovense Remote download page.
You can also download Lovense Remote from the iOS App Store or the Google Play Store. -
Can my partner control my toy(s) if they are located in another state/country? Would it work if they don’t have toys?
Your partner can control your toy(s) over any distance as long as both of you have a stable internet connection and Lovense Remote app downloaded!
You both need to connect through the app and once you do that, your partner will see different control options for your toy(s). They don’t need to have a toy to use Long-Distance Control options.
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